Step 4 of 7
How does your clinic get on the internet today?
If you are not sure, do not worry — pick "I am not sure" and we will help you find out.
Which best describes your current internet?
PPN only
Our internet comes through the Private Physician Network and nothing else.
PPN plus another connection
We have the PPN and also a separate internet plan from a regular provider.
A regular business internet plan
We pay an ISP (Telus, Shaw, Rogers, Bell, etc.) for a business plan.
A regular residential / home plan
We pay for a home-style internet plan, not a business one.
I am not sure
I do not know what we have. We can figure this out together.
If your internet goes down for a few hours, do you have a backup connection?
Yes — we have a second connection or a hotspot
No — if it is down, we are stuck
I am not sure
Does your practice have more than one physical location?
Yes
No, just one clinic
How many locations in total?
Step 6 of 7
Who handles IT for the clinic today?
After the PPN ends, PHSA will no longer be in the support chain. We want to understand what you have in place already.
Which best describes your current IT support?
We have no IT support
We handle everything ourselves.
We call someone when things break
A local IT person comes when there is a problem.
A staff member handles it
Someone in the clinic is our go-to for IT issues.
We have a managed IT provider
An external company (MSP) handles our IT on a monthly contract.
I am not sure
I do not know how IT is handled today.
Has someone in the clinic been assigned as your Privacy Officer?
Yes
No
I am not sure
Do you use two-step verification (a code from your phone) when logging into work email or the EMR?
e.g. MS Authenticator / Google Authenticator
Yes, everywhere
Yes, on some systems
No
I am not sure
Step 7 of 7 · Almost done
What matters most to your clinic?
These last questions shape the recommendations.
When you think about the transition, what is most important to you?
Anything else we should know?